Our medical and healthcare clients are offered easy On-Call scheduling. You can call, email or fax schedules. We also offer direct access to our secure portal. When on the client portal, simply go to the On-Call schedule to easily change or add On-Call information. The changes are instantaneous.

Key services are:

• 24/7/365. We are always here for you and your patients.
• Receive reports daily, weekly or monthly including custom reports.
• Your messages can be delivered live or by any electronic means including pager, email, text or fax.
• You can also view and download your messages from our secure portal.
• Any calls can be transferred directly to the On-Call upon request by the caller, if you approve.
• We provide incoming email distribution directly to agents, just as inbound voice calls are answered.
• All calls are answered immediately by a pre-announcement, and then transferred to a live agent.
• All calls are recorded, and you may request the call recording file to review or listen to your calls through our secure portal.
• We also provide excellent support to coordinate advertising responses, including community health program reservations, vaccination appointments, direct mail campaigns or any other health and wellness program.