USABILITY TESTING

A 360-degree view on your application’s usability

Using our proven testing usability methodology

we deliver a 360-degree view on a product’s operability by analyzing, identifying and benchmarking the weak spots in core features
of the application and suggesting opportunities for improvement.

WORKFLOWS AND INTERACTIONS

  • Verification of usage, workflow logics
  • Effective application usage, and identification and elimination of redundant operations
  • Intuitive application operability check
  • Fast response time, process continuity, smooth user journeys
  • Error tolerance and system feedback availability

VISUAL DESIGN

  • Information presentation, visual readability, full functionality of page layout
  • Compliance of terminology and utilized conventions with general usage, unified usage of functional and graphic elements across the application, and adequate response of generally used functions
  • Fast application learnability

INFORMATION ARCHITECTURE

  • Intuitive navigation structure and components
  • Comprehensible search function and results presentation

2 paths to better usability

We help our clients enhance their user experience and improve software productivity with our goal-oriented, process-based, knowledge-driven approach to usability testing.

01

USABILITY AUDIT

A product is audited by 3+ usability experts according to the best usability
practices and heuristics.

  • Product evaluation by 3-5 independent specialists
  • Generating lists of test tasks
  • Ordering issues by severity
  • Matching issues with heuristics
  • Developing optimization recommendations
  • Reports composition
  • Results delivery

02

USABILITY TESTING

Use scenarios tested by real users, while Dot.H usability experts process the results and develop recommendations.

  • Test script development
  • Creating user groups
  • Tracking task performance
  • User behavior analysis
  • Recording typical mistakes
  • Detecting non-intuitive functionality
  • Developing optimization recommendations

Why choose Dot.H?

BUSINESS VALUES OF USABILITY TESTING

  • Customer satisfaction
  • Capacity upturn
  • Risk mitigation
  • Efficiency boost
  • Quality improvement
  • Revenue growth
  • Cost reduction
  • Productivity increase