DotH Solutions’s Client benefit include:

• Specialized services to meet your needs; call overflow, high peak, end-to-end service, phone, chat and social media
• 24/7 and 365 days a year in the continental US
• Robust and detailed Reports and Analytics
• Full control over your information and data
• Size and scalability as you need
• Access to the latest Call Center technology with zero investment

DotH Solutions’s Customer Services include:

• Marketing solutions
• Directing and delivering information
• Providing responses for order taking and processing
• Answering FAQs
• Helping clients use websites and connect to business services
• Understanding transportation logistics and giving directions
• Providing product or service information
• Handling store or office complaints
• Offering technical support
• Issuing credits and refunds
• Assisting with retail promotions
• Reporting a quiz answer score and contest information
• Gathering information for insurance claims
• Responding to emails immediately

Here’s why our business clients chose DotH Solutions over the competition:

• Local, fast and responsive
• Campaigns can be ramped up and down as needed anytime
• Our technology guarantees callers (on any media) get an immediate response
• We back what we do with SLAs and guarantees
• We reduce your costs and can bring in additional revenue
• Our agents are specialized and allocated to campaigns based on their skills
• We give unprecedented access to the Call Center, you can be as close to the action as you like, even if you’re three states away